Help

Frequently asked questions

Quick answers about the product, plans, and billing.

Product

What is Slybook?: A private desktop workspace for live meetings — prep notes, screen-share privacy, and optional live AI beside your call without joining as a meeting bot.
Does Slybook join my Zoom or Meet call?: No. Slybook runs locally on your machine. It never appears as a guest or bot in the meeting.
What is screen-share privacy (stealth mode)?: Stealth mode keeps your overlay hidden when you share your screen on Zoom, Google Meet, or Microsoft Teams — only you see your prep.
What do I need to get started?: Download the desktop app, sign in, and create a note. Free tier includes up to 3 notes; paid plans unlock Meeting Mode and live AI.

Can I cancel my subscription?: Yes. Cancel anytime from the Polar billing portal (linked in your dashboard). Cancellation stops future charges; you keep access until the current billing period ends.
Do you offer refunds?: Refund rules depend on your plan and are shown before you pay and in our Billing & Refund Policy. Contact support if you believe you were charged in error.

Is there a free plan?: Yes. Free includes up to 3 notes and an optional 14-day stealth mode trial after sign-in. Meeting Mode and live AI require Pro + AI.
Where are full refund rules?: See our Billing & Refund Policy. Summary terms are also shown before you complete checkout.
How do I upgrade or change plans?: Choose a plan on the pricing page or manage your subscription in the billing portal from your dashboard.

How do I contact support?: Email support@slybook.com with your account email and a short description. We typically respond within a few business days.
Where are the Terms of Service?: At slybook.com/terms. Paid subscriptions are also governed by the Billing & Refund Policy.